This webpage has been developed to describe and provide regular updates on our academic data/dashboards and administrative services review process. UNCG is working with rpk GROUP, a leading higher education consulting firm to support our efforts to respond to the impact of the new UNC System funding formula and declining enrollments. This includes establishing a strong foundation of data access and visualization to support our ongoing planning and decision-making in Academic Affairs and at the University level. rpk’s efforts will allow UNCG to continually monitor and assess our academic offerings and understand how our administrative structures and services can better support the institution. The data will inform our decisions about our academic portfolio at both undergraduate and graduate levels. Through this process, we will ensure we are aligning our resources most effectively to facilitate the success of our students, faculty, and staff.

rpk was chosen as partners in this initiative because they have a proven track record of building the capacity of faculty and staff to replicate the work and use the results to inform institutional decision-making beyond the timeframe of the project. The project will be overseen by Debbie Storrs, Provost, and Executive Vice Chancellor, and Bob Shea, Vice Chancellor for Finance and Administration, with additional input from the stakeholder groups.

The two-part focus on this effort, associated goals, stakeholder groups, and project timelines are identified below.

Latest Updates

  • March 23, 2023

    Since the last project update on March 10, 2023, rpk GROUP (rpk) has continued to engage multiple stakeholder groups with project updates. Initial planning of rpk’s role in on-going trainings for academic leaders as offered through the Provost’s Office is underway. The Faculty Senate is scheduled to receive a project … Continued

    Read the full update…

  • March 10, 2023

    Since the last project update on February 16, 2023, rpk GROUP (rpk) continued to engage multiple stakeholder groups with project updates. The Faculty Senate is tentatively scheduled to receive a project introduction and update from rpk GROUP on April 5, 2023. This will also be an opportunity for members of the Faculty Senate to ask questions and provide input.

    Read the full update…

March 16, 2023

Open Forum with Provost Storrs and Deans

Regarding the draft Academic Portfolio Review Process.


The FAQ document provides an on-going record of questions submitted by members of the UNCG community and rpk GROUP’s answers related to the work that it is supporting.

Project Focus: Academic Data / Dashboards

This portion of the project will focus on supporting work underway to best position UNCG’s academic offerings.


  • Create an academic department dashboard
  • Create an academic program dashboard
  • Support the efforts of existing academic working groups through consistent data practices and utilization

Stakeholder Groups

In addition to a Data Team that will support the development of the academic dashboards, the project’s structure will utilize the following stakeholder groups for input and guidance:

  • Chancellor’s Council
  • Deans’ Academic Council
  • Academic Chairs/Heads/Program Directors
  • Associate/Assistant Deans
  • Graduate Council
  • Undergraduate Studies Council
  • Faculty Senate Executive Committee
  • Executive Steering Committee
  • Provost’s Council

Additional opportunities to ensure awareness, feedback and transparency from the broader campus community will also be provided.

Project Timelines

The project began in January 2023. We anticipate the process to move through the remainder of the academic year, and will include the following milestone events:

Academic Data/Dashboards

January 2023Kick-off and Data Discovery
February – April 2023Data Collection and Verification
March – April 2023Dashboard #1
April – May 2023Dashboard #2
March – July 2023Integration with ongoing training program for department heads/chairs/school directors

Project Focus: Administrative Services Review

This portion of the project will focus on identifying areas for administrative service delivery improvements and potential cost savings.


  • Support UNCG in improving current levels of administrative service.
  • Address existing service “pain points.”
  • Develop a comprehensive set of recommendations to move toward a more sustainable mode that invests in our students, faculty, and staff.

For more information

If you have questions or comments about our internal academic process, please contact Provost Storrs at Questions about the administrative service review can be directed to Chief of Staff Waiyi Tse at Questions or comments regarding rpk’s engagement with the project can be directed to Mike Daly at or through the project’s feedback form.

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